At Leo Hobby, we are committed to providing fast, secure, and transparent delivery for all retail and wholesale customers. Below you will find detailed information about our shipping zones, delivery times, and payment methods.
Order Processing & Fulfillment
- Orders are processed within 1–2 business days after payment confirmation.
- Once shipped, you will receive an automated email with your tracking number.
- All shipments include tracking and insurance to protect against loss or damage.
Shipping Zones, Rates & Delivery Times
Zone 1 – Central & Eastern Europe
Countries: Slovenia, Croatia, Czechia, Slovakia, Poland, Romania
- €3.90 for orders under €59
- €2.90 for orders between €59 and €88.99
- Free shipping for orders over €89
- Estimated delivery: 2–4 business days
Zone 2 – Western & Southern Europe
Countries: Austria, Belgium, Bulgaria, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Spain
- €6.99 for orders under €59
- €5.00 for orders between €59 and €88.99
- Free shipping for orders over €89
- Estimated delivery: 3–5 business days
Zone 3 – Scandinavia
Countries: Denmark, Sweden
- €9.00 for orders under €79
- €6.99 for orders between €79 and €119.99
- Free shipping for orders over €120
- Estimated delivery: 3–6 business days
Zone 4 – Northern & Non-EU Europe
Countries: Finland, Ireland, Norway, Switzerland, United Kingdom, Cyprus
- €14.00 for orders under €79
- €8.90 for orders between €79 and €119.99
- Free shipping for orders over €120
- Estimated delivery: 3–6 business days
Shipping Partners
We deliver with reliable logistics partners including GLS, Packeta, DPD, DHL, FedEx, Hermes, and local postal services, depending on the destination.
All shipments are securely packed, tracked, and insured.
Free shipping thresholds apply to the total value of your order after discounts.
Estimated delivery times are indicative and may vary due to customs, public holidays, or peak season delays.
Payment Methods & Security
We accept the following secure payment options:
- Credit and Debit Cards (Visa, Mastercard, Maestro)
- PayPal (with full buyer protection)
- Secure checkout with PCI-DSS compliant gateways
Your payment details are never stored on our servers. All transactions are encrypted and processed through secure payment providers.
Shipping Guarantee
If your parcel is damaged, delayed, or lost in transit, please contact us immediately. We will arrange a replacement or issue a refund as appropriate.
Contact Us
For any questions about shipping, delivery, or payments, please contact:
Email: support@leohobby.com
Phone: +386 51 455 702